Education & Online Training Opportunities

During this unprecedented time of change, it is imperative we engage our workforce and teams through stimulating and industry focused activities. Although many properties have made the difficult decision to stand down teams and close properties, we will come to rely on our teams once restrictions are lifted and the motivation to travel returns. With this in mind, Tourism Accommodation Australia NSW has collaborated with key industry educators to bring you training modules that aim to enhance and upskill industry personnel.


The Hotel School and Mulpha are here to support and assist TAA NSW Members as much as we can in these times of uncertainty. The team at The Hotel School are still running courses, initially focusing on subjects that can be done online in this phase of isolation.

Graduate Certificate in Global Hotel Leadership

If you are looking to develop your skills or to advance your career, the Graduate Certificate in Global Hotel Leadership is an ideal way to expand your knowledge, opportunities and networks in this rapidly evolving industry. To learn more about this course or to apply read the Graduate Certificate in Global Hotel Leadership information sheet here.

Oracle Hospitality E-Learning – TAA NSW Member Exclusive 

The Hotel School is pleased to offer TAA NSW Members an exclusive price to access the Opera self-directed online course which covers advanced profile management, rooms management and reservations support. To learn more about this course  read the Oracle Hospitality E-Learning information sheet here. To apply, click here.

Other Remote Learning Opportunities 

We would like to offer TAA NSW members and their teams the opportunity to apply for a 30% scholarship into any of our online courses. This is a financial support initiative, to help people stay ahead by upskilling and safeguarding their careers. The process of gaining a qualification from Southern Cross University through The Hotel School, will give professionals the confidence and career boost they need during this downtime, as well as keeping them connected to the industry and expanding their networks.

Our qualifications will be of interest to anyone working in the tourism and hospitality industry, whether their expertise lies in Hotel Management, Events, Tourism, Hospitality, Accounting, Human Resources, Sales and Marketing, Project Management or Business.  Our full range of courses are listed on our website

When the restrictions are lifted, we want TAA NSW members to be work ready and exactly what employers are looking for.


TAA NSW member General Managers & Human Resource Managers were recently joined by Paula Meyer, Business Development Manager at TAFE Enterprises over Zoom to discuss the current catalogue of online training available to industry. The informative session was well received as we move to reengage our teams and ensure they remain stimulated whilst working from home.

For a copy of the presentation or recording of the webinar, please reach out to


William Angliss Institute is committed to supporting TAA members in this critical time. Until the end of May 2020, TAA members and their staff can enjoy an exclusive member rate on following licensee courses. The new price is $285 per person, per day (reduced from $400 per person, per day.)

  1. Licensee Training (LT) (one day): This Licensee training course is compulsory for new licensees or when your existing RSA card expiries.
  2. Advanced Licensee Training (ALT) (two days): This course applies to venues authorized to trade after midnight.
    Business Operations

Make the most of the downtime by upskilling your staff. Commencing soon William Angliss Institute offers free online bite sized training courses up to 45 minutes in duration that are designed to support your business operations in the areas of.

  • Using Zoom to engage online
  • Rethink your menu design
  • Virtual wine tasting class
  • Develop and update your business plan

Contact Jill Hingston at or call 9125 5111 for further details and dates


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